Every order leaves our warehouse inspected, secured, and covered carrier to door. Here is exactly how it gets to you, and what is guaranteed along the way.
Ground Shipping
Free every order
Delivery Window
1–5 business days
In-Transit Cover
100% insured
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Coverage
SHP-01 · CARRIER
Free Ground
We cover Ground shipping on every order via FedEx, UPS, or USPS. Express methods available at checkout for an additional cost.
SHP-02 · INSURANCE
Fully Insured
Every shipment is fully insured in transit. Lost or damaged? Email support@ottuhr.com and we file the claim.
SHP-03 · SECURITY
Signature Required
Orders over $1,000 require a signature on delivery, so valuable pieces are received in hand.
SHP-04 · ZONES
Beyond the 48
Outside the continental 48? Ships Second Day or Next Day Air. APO / FPO addresses ship USPS.
SHP-05 · LIABILITY
Stolen Packages
Once marked delivered, OTTUHR is not liable for theft, but we help you file an insurance claim to recover the value.
SHP-06 · AFTER THE SALE
Returns & Warranty
30-day free returns and a 2-year warranty on every watch. Start a return →
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Speed & Methods
Method
Delivery
Rate
Ground Standard
1–5 business days
Free
Air 2 Day
2 business days
$12.99
Expedited Overnight
Next business day
$39.99
International orders: rates calculated at checkout.